Des articles

 Account expired or not valid

Double-check you're entering the exact credentials set up by Insation.Unblock InsationTV in your...

 Channel issues

Problems with specific channels? Email info@insationtv.com or call 508-422-0477 and we'll look...

 Low audio on a movie or series (Firestick)

Firestick home → Settings icon → Display & Sound → Audio → Advanced Audio...

 No Program Found — refresh the guide (EPG)

Go to the page with the three InsationTV tiles.Select the gear wheel (top-right).Select the EPG...

 No signal

This means the TV isn't finding a powered device on the selected port. Make sure you've selected...

 Remote control not working (volume/power after a TV change)

Nvidia Shield: Settings → Device Preferences → Display & Sound → set Power...

 Series screen is cut off (Firestick)

Firestick home → Settings (profile/gear icon, far right) → Display & Sound →...

 Spinning circle or playback error

Reboot your device — unplug the power for 10 seconds and plug it back in.Run a speed test:...

 TV input settings

Set your TV's Source/Input to the HDMI port your device is in, from the TV's settings menu:Roku...